In Project Management, communication management is one of the critical factors of any project.
According to the PMBOK® guide, communication management includes all the processes necessary to ensure the generation, collection, distribution, storage and last disposal of project information, in the appropriate form and time.
In short, the person in charge of the project has to ensure that all the interlocutors of his project or stakeholders own or have access, at the right time, to all the required information using the most appropriate and effective means.
This is extremely relevant because poor management of communication and information in any project can increase the time that must be spent to communicate, distribute, share and access information, and may even produce the total failure of the project.
In order for the person responsible for the project to have the necessary information at all times, he or she must interact with the members of the work team, clients, suppliers, and other interested parties. The closer the project manager is to all stakeholders, the better the information obtained and the better the degree of communication. The person in charge of the project must have a marked social facet with all those Stakeholders of the project. This social facet is not only face-to-face; but it is also necessary to master all kinds of tools that facilitate communication with multidisciplinary teams as multi-localized.